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Best way to work on an active installation… clone(?)

Posted: May 25, 2021 at 4:58 pm


May 25, 2021 at 4:58 pm

We´re facing a mayor update of our site – which means a lot of new events and services with different registration forms, payment solutions and email answeres, etc. I cloned the active installation from “” to “” to also check the possible updates from WP 5.1 and PHP 7.3.28 to 5.7 and PHP 7.4. After updating both I checked the processing by ordering. Which functioned without errors. But when manually updating EE4 4.63 to 4.10… via FTP I got a site crash.
Now I´m wondering what I should do in order to work on a updated plattform but without bothering the actual ticket selling processes… Do you have a best practice tip for that case?


  • Support Staff

May 26, 2021 at 6:27 am

Hi there,

Are you asking how you should create a development copy of the site?

If so, most of what you’ve done above is what I would recommend doing, with the exception of using FTP to upload Event Espresso as I’d recommend using the WP plugin uploader:

Dashboard -> Plugins -> Add new -> Upload plugin.

With later versions of WP it will show if you already have a copy of the plugin installed and ask if you want to replace it with what you just uploaded. That works much better than doing so via FTP yourself.

Did you first remove the current version of EE or just select to overwrite the files when transferring via FTP? If you didn’t remove the plugin first it likely explains the crash.

Do you have the error log from when the cloned site crashed? If so post up the error here and we can check from there.


May 26, 2021 at 12:30 pm

Thanks Tony
Your tip with the plugin-installation did it. It seems that updating the database by clicking on update database (which I missed before) was the point.


  • Support Staff

May 26, 2021 at 2:03 pm

Ahh great! I’m glad you got it working 🙂

Any further questions just let us know.

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