Home Forums Event Espresso Premium Best way to update

Best way to update

Posted: November 29, 2012 at 6:51 am

Jesper Kahr Nielsen

November 29, 2012 at 6:51 am

Hi I have the:

> “There is a new version of Event Espresso available. View What’s New
> with version You need a valid Site License Key to enable
> automatic upgrades. Your current membership level does not allow
> automatic upgrades on more than one domain. Please log into your
> account to manage your Site License Keys or purchase a support license
> now.”

How do I update the best and safe way?
And I also got a PM from “Jonathan Wilson” but do not have access to the PM system?


  • Support Staff

November 29, 2012 at 10:33 am

Hi Jesper,

Please see the update instructions here:

Whether you go with the auto-update or manually update method, these 3 items are highly recommended:
1) Back up the database before updating.
2) Backup and remove any modified template files in /wp-content/uploads/espresso/templates and modified gateway files in /wp-content/uploads/espresso/gateways. If there are any files that were copied over from the core Event Espresso plugin, these will be out of date when updating from versions prior to 3.1.28.
3) Please be sure to update all the add-ons that have been updated.


  • Support Staff

November 29, 2012 at 10:56 am

I’ll let Jonathan know that you don’t have access to the PM and to email you directly.

The support post ‘Best way to update’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso