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BatchRunner::createJob() Error When Trying To Export Registrants

Posted: August 29, 2023 at 12:37 pm

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pathwise

August 29, 2023 at 12:37 pm

Hello,

When we go to Event Espresso > Registrants > Registrations CSV Report we get an error. I will reply in private.


pathwise

August 29, 2023 at 12:38 pm

This reply has been marked as private.


pathwise

August 29, 2023 at 12:39 pm

Version 5.0.9.p


Tony

  • Support Staff

August 29, 2023 at 12:43 pm

Hi there,

Check your server’s error logs, are there any other errors from when that is running?

I’ve seen similar where there’s a fatal on the request and then the batch running can’t create the file and that error is then thrown.


pathwise

August 29, 2023 at 12:51 pm

I went into the cPanel and noticed we are exceeding our disk space. I suspect that is the issue. I will let you know. Thank you!


pathwise

August 29, 2023 at 1:02 pm

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Tony

  • Support Staff

August 29, 2023 at 3:41 pm

Those look like Apache error logs, I’ve removed them as they don’t help in this case.

I’m glad you found the problem 🙂

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