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Barcodes no longer displaying

Posted: January 26, 2015 at 5:56 pm

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utahhockey

January 26, 2015 at 5:56 pm

<td colspan=”2″>[BARCODE_* w=1 h=70 fsize=18 bgcolor=#ffffff color=#000000]</td>

Spoke with my web guy and he states that it simply isn’t displaying barcode. The code is present, but not displaying…


Dean

January 27, 2015 at 1:03 am

Hi,

What version of EE and Ticketing are you using?

Can you provide an example of where the barcode is failing to load?

Have any changes occurred to your site since the barcode stopped working (new plugins, updates to plugins, customizations, etc)?


utahhockey

January 27, 2015 at 1:21 am

Of note, you guys have credentials on our site. Seth probably has them stashed.
WP 4.1
EE Version 4.6.0.alpha.023
EE Barcodes Version 1.0.0.dev.002
EE Ticketing Version 1.0.0.dev.004
Example of barcode: http://universityofutahhockey.com/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=ticketing&context=registrant&token=1-43ffb9b14feb890ede6f7b6587244f0f&GRP_ID=11&id=0


Dean

January 27, 2015 at 7:10 am

Thanks for the clarification.

We tend to delete credentials after a set period of time, for security.

I took a closer look and it appears that the version currently in Pre Release (.023) has some issues with the barcode. The latest from the developers (.135) seems to be just fine.

I’ll mention this to the devs and see if we can get an update.

I can send you a copy of the .135 release (Note: this might be buggy/buggier than normal pre releases, so use with caution) if you would like?


Josh

  • Support Staff

January 27, 2015 at 7:27 am

Hi AJ,

I checked and the credentials we have from you are no longer valid.

Have you checked to make sure that the ticket message type is active? The reason I ask is because the html source of the ticket page isn’t including any of the ticketing add-on’s Javascript. Here’s a screencap that shows the difference from a ticket from my testbox which includes the scripts, and yours, which doesn’t include them:

https://www.evernote.com/shard/s4/sh/221dc34b-38a3-4e03-873f-8909ed67a444/1a1dbfd133e6c4a0eeba9aa0282f764f

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