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Barcode scanning – reviewing Check-in records

Posted: July 21, 2021 at 9:04 am


Dee Stevens

July 21, 2021 at 9:04 am

Hello Tony
Please could you remind me – when using the Barcode scanning software onsite, I think I remember that I could open EE -> Registrations -> Event Check-in, search by the ticket number and then click on the link which says ‘Checked in’ or ‘Checked out’ in order to see the list of Checkin records, with all time stamps listed. I’ve tried his now (having not tried for a few years) and don’t seem to be able to spot/see the link or how to do it. Please could you run me through it again? We particularly would like to see the time at which the ticket has been scanned and, is at all possible, the history of scans too.

Thank you very much.
Dee


Tony

  • Support Staff

July 21, 2021 at 10:01 am

Hi Dee,

Whilst I don’t have an issue walking through this, I found your previous thread on this which may guide you best here:

https://eventespresso.com/topic/check-in-timestamp/#post-272760

If not can you post a screenshot of what you currently see so I can walk through from there?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


Dee Stevens

July 21, 2021 at 10:11 am

Hi Tony, thanks for your reply & help. Reviewing it again, I can see them now. Apologies for the false alarm.

Dee


Tony

  • Support Staff

July 21, 2021 at 11:19 am

No problem, I’m glad you found them 🙂

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