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Barcode Scanner Questions

Posted: November 7, 2019 at 1:59 pm


YCParks

November 7, 2019 at 1:59 pm

Hello! 3 questions for you on the Barcode scanner:

  1. Is there a way to use continuous scanning without having to click “Go” each time a ticket is scanned?
  2. Can we show the date/time of the event in the dropdown event selector for scanning tickets?
  3. Is there a way to export a report to show how many tickets were sold vs. how many tickets were used?

Thank you!


Josh

  • Support Staff

November 7, 2019 at 3:50 pm

Hi,

I’ll follow up with each of your questions below:

Is there a way to use continuous scanning without having to click “Go” each time a ticket is scanned?

It shouldn’t require you to click Go if you’re in continuous scanning mode. At least with most scanners, they work like an input device and will input the reg. code into the scan field and submit the form.

The Go button is useful if you cannot use a scanner (like if the barcode is unreadable) but you can type in the reg code from a ticket

Can we show the date/time of the event in the dropdown event selector for scanning tickets?

Actually no because one event can have many dates and times. Since that’s possible there’s the potential to fill the select input there with a lot of text. So only the event’s name is shown there.

Is there a way to export a report to show how many tickets were sold vs. how many tickets were used?

The CSV reports can be modified to include check in data. So for example, by adding the following code snippet, the CSV report can include a column showing the time of check in:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/admin/registration-reports/core/jf_ee_registration_report_add_checkin_timestamps.php

You can add the above to a functions plugin.

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Updated by  Josh 1 week, 4 days ago ago

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