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JackB
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February 15, 2015 at 5:46 pm
Hi
It seems the bank transfer method admin screen has changed. There used to be seperate fields for bank name, account number etc (like in the cheque payment admin screen) – but now, it appears to be one box “Payment Instructions”.
During a test checkout, none of the bank transfer payment instructions showed up – and now they are also not included in the registration pending payment email either (used to be).
Please advise.
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JackB
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February 15, 2015 at 6:38 pm
Also – I notice that the customer email does not show any information for the bank transfer… e.g. bank a/c no etc. and currently they have to click on the email link and go through several steps just to show the bank transfer details.
How can I include the bank transfer information into the email for bank transfer selected payments?
E.g. the recipient to receive the following in the pending payment custom email;
You have selected to pay using: Bank Draft.
You can click here to view instructions on how to make a payment, or to change your selected payment method.
Alternatively, please make your payment using the following information:
Bank Name: ABC bank
Bank Account Number: 1234567
Sort Code: 12-34-56
Thanks
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Seth Shoultes
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February 16, 2015 at 6:06 pm
Hello Jack,
Do you happen to know what version you upgraded from? We don’t currently have a bank payment instructions shortcode for the messages in EE4, but we do have [INVOICE_PAYMENT_INSTRUCTIONS]. Will that suffice?
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This reply was modified 9 years, 8 months ago by
 Seth Shoultes. Reason: clarification
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JackB
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February 16, 2015 at 6:10 pm
Whatever the previous release was – as it was up to date.
I just want to be able to show the bank draft details in the pending payment email. Invoice payment is not a payment method we use.
Thanks
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Seth Shoultes
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February 17, 2015 at 9:00 am
You may have to add the bank draft details to the pending payment email manually. I am submitting a feature request to add a message shortcode that pulls in payment method information.
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Josh
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February 17, 2015 at 10:29 am
Hi Jack,
You can show the bank draft details in the pending payment email by following this steps:
1) You go to Event Espresso > Messages
2) You scroll down to the Registration Pending Payment message type
3) You click the link that says “Primary Registrant” that’s in the pending payment row.
4) You add the following to the Main Content section of the message template:
<p>You have selected to pay using: [PAYMENT_GATEWAY].
You can <a href="[PAYMENT_URL]">click here</a> to view instructions on how to make a payment, or to change your selected payment method.</p>
<p>Alternatively, please make your payment using the following information:
<ul>
<li>Bank Name: ABC bank</li>
<li>Bank Account Number: 1234567</li>
<li>Sort Code: 12-34-56</li>
</ul>
Thanks</p>
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