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Jonathan
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April 16, 2015 at 3:19 pm
Is it possible for EE4 to set a registration to “not approved” (or “declined”) and send the relevant email after, say, 14 days if the delegate has not paid?
Alternatively, is it possible to send payment reminders on a periodic basis?
Thanks
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Tony
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April 17, 2015 at 9:50 am
Hi Jonathan,
The functionality for both of those options is currently not included within Event Espresso.
Which default registration status are you currently using for your events?
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Lorenzo Orlando Caum
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April 17, 2015 at 9:53 am
Hi Jonathan, automatically switching registration statuses is not available at this time.
Automated email reminders are not available either but we are discussing this as a possible add-on once we have rolled out some frequently requested add-ons for Event Espresso 4 such as the promotions add-on, multiple registration add-on, and the recurring events add-on.
The primary use would be to send out email reminders about an event but I think the same system could handle other types of reminders.
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Lorenzo
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Jonathan
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April 18, 2015 at 10:26 am
Pending Payment is the default status.
Would this be a simple case of running a nightly script to:
– Execute a MySQL query to change STS_ID (in esp_registration) from RPP to RDC whenever REG_date (in esp_registration) is more than 14 days ago?
– Email those affected using the address ATT_email (in esp_attendee_meta)
– Maybe also send out a reminder if registration was 7 days ago.
It would be good to use EE4 code for this (particularly for email templates). What should I include and what functions/methods would be required?
If I just wrote my own code, would changing STS_ID put anything else out of kilter?
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Lorenzo Orlando Caum
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April 19, 2015 at 1:58 pm
Hi, unfortunately we would not be able to help you with custom coding. We do try to share sample code snippets where possible but development / custom coding is not part of the support that we provide in our support forums at this time.
Please check with an Event Espresso professional here:
https://eventespresso.com/developers/event-espresso-pros/
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Lorenzo
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Jonathan
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April 22, 2015 at 2:20 pm
That’s fine – thanks for replying to let me know.
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