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Automatic Upgrades on Only One Domain Error

Posted: November 13, 2012 at 11:57 am


Sean Collishaw

November 13, 2012 at 11:57 am

Hi guys.. I’m getting this error: “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

Last time I had this, someone was able to reset my license key and get me back up and running. I’m waiting to update to the new version of the plugin, so excited to get the key reset.

Thanks!


Josh

  • Support Staff

    •

November 13, 2012 at 2:59 pm

Hi Mike,

We can try resetting the key for your site. I’ll reset that right now, and what you can do next is go to Event Espresso>General settings on your site and remove the key there are save. Then you can go to your account page and copy then paste the key from the account page into the key field in Event Espresso>General Settings, then save again.


Sean Collishaw

November 13, 2012 at 3:53 pm

That did it. Thanks Josh!

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Status: closed

Updated by  Sean Collishaw 11 years, 5 months ago ago

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