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Automatic upgrade error for one domain

Posted: November 16, 2012 at 4:39 am


cstephens

November 16, 2012 at 4:39 am

Just found this message today when I logged into my site: You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now. I never installed Event Espresso with this license key on another domain. What’s going on?


Dean

November 16, 2012 at 4:49 am

Hi,

We have been having fun and games with our licence system while we update it, as such a lot of users are getting similar messages. We can only apologise for any confusion.

What I have done is reset your licence key. Please can you go to Event Espresso > General Settings, remove the licence key, save the options, add it back and resave the options.

That should clear the error. If it persists or re-occurs please let us know.

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