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automatic upgrade

Posted: September 25, 2012 at 2:21 pm

Viewing 6 reply threads


Jacques

September 25, 2012 at 2:21 pm

We want to upgrade automatic the EE plugin in WP. W’re getting te message: You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

We have a 5 site license. Do we need a reset of the account?


Seth Shoultes

  • Support Staff

September 25, 2012 at 2:36 pm

Might need to reset one or two of your licenses:
http://www.screencast.com/t/wreZP1gyt


Garth

  • Support Staff

September 26, 2012 at 9:51 am

I reset the license you had requested.


Jacques

October 8, 2012 at 1:06 pm

Again we get the message:

You have the correct Site License Key for Espresso Ticketing but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Can you rest it again. Why is this?


Chris Reynolds

  • Support Staff

October 8, 2012 at 4:36 pm

Which of the 3 sites that you have is getting this error (or is it all 3)?


Jacques

October 9, 2012 at 3:06 am

Plezant.nl


Josh

  • Support Staff

October 9, 2012 at 9:51 am

Hi Jacques,

We’ve reset the key for: plezant.nl/website2011

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