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Automatic update only possible for one domain…. we only HAVE one domain?

Posted: November 22, 2012 at 7:09 am


asteiner

November 22, 2012 at 7:09 am

Hi,
We’ve been trying to update your plugin, but it comes up with an error and this message:

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

We only have one domain http://www.walterlernt.ch? It doesn’t even ask me for a Licence Key number?

Please help. Thank you

Nadine


Josh

  • Support Staff

November 22, 2012 at 10:23 am

Hi Nadine,

At the very bottom of the Event Espresso>General Settings page, there is a field where you can enter the license key number.

Please see this post for further instructions if you continue to have problems with the automatic update feature:
https://eventespresso.com/topic/3-1-28-5-update-on-license-key-issues-and-fix/

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