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wcalcote
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December 9, 2020 at 10:09 am
Hi guys,
This site has been up and running for over a year and everything was working great. However, the last few weeks the email system is not sending the automated messages. I use the plugin “WP Mail SMTP” with Sendgrid. I have not changed any settings in Event Espresso and email addresses have not changed. When I “Send a Test Email” from Event Espesso I get the following error:
Fatal error: Uncaught Error: Call to a member function get() on null in /var/www/wp-content/plugins/eea-pricing/EE_Pricing.class.php:134 Stack trace: #0 /var/www/wp-includes/class-wp-hook.php(287): EE_Pricing->fun_override_pricing_option_in_email(‘
Que…’, ‘[QUESTION_LIST]’, Array, Array, Object(EE_Question_List_Shortcodes)) #1 /var/www/wp-includes/plugin.php(206): WP_Hook->apply_filters(‘
Que…’, Array) #2 /var/www/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Shortcodes.lib.php(183): apply_filters(‘FHEE__EE_Questi…’, ‘
Que…’, ‘[QUESTION_LIST]’, Array, Array, Object(EE_Question_List_Shortcodes)) #3 /var/www/wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_Parse_Shortcodes.helper.php(234): EE_Shortcodes->parser(‘[QUESTION_LIST]’, Array, Array) #4 /var/www/wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_Parse_Shortcodes.helper.php(86): EEH_Parse_Shortcodes->_parse_message_template() #5 /var/www/wp-content/plugins/event-espresso-core-reg in /var/www/wp-content/plugins/eea-pricing/EE_Pricing.class.php on line 134
Thanks for your help,
Wayne.
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Tony
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December 9, 2020 at 1:14 pm
Hi Wayne,
The error you are getting above is from a 3rd part add-on, the Price Modifier Add-on to be specific and likely means it is not set up to handle the test data when parsing shortcodes.
First, are you using the latest version of that add-on?
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Next, when you say the emails aren’t working, what happens? (yes I know, you aren’t getting the emails 🙂 ) Do you see them in Event Espresso -> Messages?
If so what colour status bar do they have? (The coloured bar to the left of each message).
Are they green (meaning they sent) or something else?
To test your emails create a dummy registration on the event and answer the questions as if you were a user, when you get to the payment options you can select an offline payment method to finalize or close the page.
Now you’ll have a ‘real’ registration within Event Espresso that you can use to trigger emails but changing the registration status to see if they work.
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