|
Justin
|
September 20, 2024 at 10:30 am
I found a previous thread and wa wondering if this request has been added as feature even if it is limited. The previous request is this:
I just want to know if there is a way for the plugin to send emails automatically to participants every other day, reminding them to pay.
https://eventespresso.com/topic/automated-email-payment-reminder/
|
|
Garth
|
September 20, 2024 at 3:46 pm
Hi Justin,
How are you today?
There is not currently a process to automatically email pending payment attendees. This type of feature would need to take a number of factors into consideration such as: event status, event date, datetime date, ticket status, availability, etc. Interesting idea, but it also has a lot of potential to do something unexpected.
Currently, the easiest and safest way to achieve what you’re wanting is to:
Screenshot: https://www.screencast.com/t/x1tSQqCVC
– Go to Registrations
– Filter Registrations by: event, status of Pending Payment
– Select all the results (or a full page)
– Bulk: Set Registrations to Pending Payment and Notify (you’re technically not changing the status because the registration status is already Pending Payment).
– Click Apply
That will trigger the Pending Payment reminder to everyone you have selected.
Does that help?
|
|
Justin
|
September 23, 2024 at 7:22 am
I am doing well. Thanks for the response.
I do realize and understand there are a lot of factors and yes it does increase the risk of the unexpected.
We will continue to do the same as you have shown. Thankfully we haven’t had a ton of these since most of our events are card payment only.
I was secretly there was a feature I wasn’t seeing. If this can be an official request in a future release to have as an feature I would be thankful.
|
|
Garth
|
September 23, 2024 at 10:19 am
Understood. Thank you.
|
