Home Forums Event Espresso Premium AUTO UPDATE NOT VALID


Posted: August 9, 2012 at 6:37 am


August 9, 2012 at 6:37 am


I have only installed this license on 1 domain but now an update is available it is telling me:

> There is a new version of Event Espresso available. View What’s New with version 3.1.26.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

It is currently in a subfolder for testing and will be moved to the root directory, but it has only ever had this license installed on its current location.


  • Support Staff

August 9, 2012 at 7:19 am

Hi StretchIT,

Please see this post:

In the meantime I will reset your key, so you may need to re-enter it in the Event Espresso>General Settings.


August 9, 2012 at 7:36 am

Thanks, I had already read this but as I had only installed it once, on its current domain it was not relevant.

I will see if the reset helped, thanks.

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