Auto update issues

Posted: August 4, 2014 at 12:54 pm

August 4, 2014 at 12:54 pm

We are unable to update EE4 via the WP dashboard. The following message is displayed:

http://i.imgur.com/MVwRYmB.jpg?1

The license is active via the EE dashboard for the domain in question.

Also, the “View version details” link on the update page (changelog) opens a modal displaying info about a plugin called “Share Buttons by E-MAILiT,” rather than EE.

Lorenzo Orlando Caum

Support Staff

August 4, 2014 at 3:21 pm

Hi, I just reset your support license. You’ll receive an email confirmation shortly.

Could you try re-saving your support license key through the General Settings page and updating again?

—
Lorenzo

rocktheaisle

August 4, 2014 at 6:06 pm

That did the trick. Thanks.

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