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ndaniel
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November 9, 2012 at 8:05 am
Failure when attempting auto-update to 3.1.28.2:
Downloading update from redacted – Event Espresso support team – LOC
Download failed. Service Unavailable
Return to Plugins page
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Josh
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November 9, 2012 at 8:34 am
Hi Bill,
Sorry for the trouble. Can you send us admin access to the site so the developer of the Plugin Update Engine can take a look? If so, please send these via the contact form on this page: https://eventespresso.com/contact/
Select the “I am sending login info as requested” department form.
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Ted Karlsalr
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November 9, 2012 at 9:25 am
I have the same problem!
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ndaniel
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November 9, 2012 at 9:35 am
This is the same error that was addressed for the 3.1.28.1 auto-update that your team resolved. Can you approach it from that angle and see if the same fix works again before I send credentials?
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Josh
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November 20, 2012 at 6:05 pm
Hi there,
We were able to get credentials from other folks and that has helped us figure out a few of the issues with the update engine and keys not working as expected. We have been working on a fix that we hope will resolve the auto-update issues once and for all.
I’m going to close this thread and point anyone having auto update errors to this thread as it has the latest information:
https://eventespresso.com/topic/update-on-license-key-issues/
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