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Auto registering!

Posted: March 20, 2018 at 3:56 pm


wireinsurance

March 20, 2018 at 3:56 pm

The site is auto registering a person, we are up to 15x.


Josh

  • Support Staff

    •

March 20, 2018 at 4:00 pm

Hi there,

Can you explain what you mean by auto registering?


wireinsurance

March 21, 2018 at 9:44 am

I kept getting repeated registrations from the same person. Up to 15x. He wasn’t doing it, so not sure what caused it? I moved the event end date up to stop it.


Josh

  • Support Staff

    •

March 21, 2018 at 10:15 am

That may be the result of a plugin conflict.

You can rule out a plugin or theme conflict by installing the Health Check plugin, then go to WP > Dashboard > Heath Check > Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso only via the WP admin bar. At that point, can you check to see if the issue persists?

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Updated by  Josh 6 years, 1 month ago ago

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