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Posted: May 29, 2020 at 6:18 am


May 29, 2020 at 6:18 am

I have No selected for automatically create a new user but it’s creating a user anyway.


  • Support Staff

June 1, 2020 at 5:27 am

Hi there,

That setting can be set in two locations, one in Event Espresso -> Registration Form -> User Integration Settings -> Default setting for User Creation on Registration.

That is the ‘default’ setting EE what to use for the default option within each individual event when you create a new one.

The other option is within each individual event itself as its a per-event setting, the default above is only used when creating a new event, after that its the event-specific setting that takes priority.

So have you changed the setting within the event itself or just the default?


June 1, 2020 at 7:33 am

It is set to “no” in both locations.


  • Support Staff

June 1, 2020 at 9:15 am

Hmm, ok. I can’t reproduce this on my test sites. If I set the event to No no user is created.

Are you sure it is the WP user integration add-on creating the users?
No additional custom functions hooking in at all?


June 1, 2020 at 9:27 am

Not that I know. It worked properly before I upgraded.


  • Support Staff

June 1, 2020 at 9:30 am


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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 5 months ago ago

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