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Auto approval off members tickets.

Posted: April 9, 2024 at 4:08 am

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Phil Stott

April 9, 2024 at 4:08 am

How do I auto approve members tickets.
We have events for our members and non members. We need to check the details of non members but not members. Members can only select members ticket. However I still have to approve them. We have the user plugin.
Can a specific ticked be auto approved ??


Tony

  • Support Staff

April 9, 2024 at 4:47 am

Hi there,

Currently you can’t set specific tickets to auto approved, but I can check into this a little to see if its possible.

When you say you have to approve them, I assume you have the event’s Default Registration Status set to not approved and you then manually approve them afterwards, is that correct?


Phil Stott

April 9, 2024 at 4:51 am

Yes that’s correct. I can only get it to apply to both tickets.


Tony

  • Support Staff

April 9, 2024 at 5:02 am

That’s because the Default Registration Status (DRS for short) applies on the event level, so it applies to all tickets within the event. We don’t currently have an option to set that per ticket.

Looking over the code I don’t think its currently possible to switch that out on the fly but I’ll ask for some feedback from one of our developers to confirm.

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