Posted: August 22, 2013 at 12:53 pm
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Hi. I am working on implementing authorize.net on this site: http://web1.orlandophil.org.joshrendek.com/tickets/ (Please note: this is a temporary domain name which will be switched to orlandophil.org once we properly configure the payment gateway). Here is a snapshot of our authorize.net settings: http://imgur.com/QtFhRtr When attempting to process a test transaciton, I have noticed some oddities: 1. There is a discrepancy between the Subtotal and Total Amount Due on the Payment Overview Page when registering multiple attendees: http://imgur.com/bZAWOCT 2. When attempting to complete the transaction (by clicking the ‘Complete Purchase’ button) the URL changes, but nothing really happens after that: http://web1.orlandophil.org.joshrendek.com/?page_id=7&r_id=14-52165d797ea33 Can you shed some light on how to resolve this? Thanks.
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Can you turn on WP_DEBUG in your wp_config.php file? There is probably a php error happening on the payment form submission, but I can’t see it. |
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Hi Sidney When attempting to activate WP_DEBUG, the entire site crashes, so the server admin is going to take a look and try and troubleshoot that. And to trigger the subtotal inconsistency, try adding a quantity of more than 1 ticket to any given event: the correct amount displays in the sub-total, but the total amount due only reflects a single ticket. Thanks. |
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The server admin found these errors in the logs: [Fri Aug 23 12:39:47 2013] [error] [client 97.68.20.209] PHP Warning: fopen(http://web1.orlandophil.org.joshrendek.com/wp-cron.php?doing_wp_cron=1377261587.8530440330505371093750): failed to open stream: HTTP request failed! in /home/orlandophil.org/html/wp-includes/class-http.php on line 921, referer: http://web1.orlandophil.org.joshrendek.com/wp-admin/admin.php?page=event_venues Does this shine any light on the situation? |
This might be a conflict with one or more plugins. You can rule this out by temporarily deactivating any other installed WordPress plugins. It appears that the WP HTTP compression plugin is throwing a fair share of errors. That would be a good one to start with. |
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Hi Josh. I have disabled all non essential plugins and am still facing this issue. We are also running woocommerce off of this site, which has posted test transactions flawlessly. Can I provide you with login credentials so that you can take a peek under the hood? |
In order to take a look we’d need to be able to see the page with debug turned on. So I recommend getting the site going down when wp-debug issue fixed first. |
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Triumph! Successfully enabled debug mode. Tried paying, received this error: <code>Fatal error: Call to undefined function curl_init() in /home/orlandophil.org/html/wp- content/plugins/event-espresso/gateways/aim/lib/shared/AuthorizeNetRequest.php on line 87</code> |
Hi there, The error indicates that your server admin needs to install the PHP cURL module: |
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That did the trick. Thanks guys! |
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