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Authorize.net SIM button not showing

Posted: January 10, 2014 at 10:08 am


Alice Erickson

January 10, 2014 at 10:08 am

Word Press 3.8, Espresso 3.1.36.2P.

I updated Espresso yesterday, hoping to solve the other problem that I’ve posted here, and now I find that the payment page isn’t working right. Espresso is set up to allow Authorize SIM and payment by check, both of which have been working. When I add an attendee to the “No Approval Event” on http://pcr-inc.org/test-calendar/, I end up on the payment page. If I view source, the Authorize form is showing, but nothing shows on the screen. I’ve doublechecked that the Authorize png file is there. It definitely is. Also, in the Off-line Payment options section, I’m seeing blanks instead of the images. White rectangles to open and close the payments by check info. I checked the files in Espresso, and they all seem to have yesterday’s date, so it’s not a case of an old template. Any ideas on this?


Josh

  • Support Staff

January 10, 2014 at 11:24 am

It looks like p tags are getting added to the markup for each line break, which is usually caused by the theme altering the wpauto filter. Can you try wrapping the [ESPRESSO_EVENTS] shortcode with raw tags on the event-registration page.

It will look like this:
[raw][ESPRESSO_EVENTS][/raw]


Alice Erickson

January 10, 2014 at 12:06 pm

That fixes things. Funny – I knew about the raw tags and was already using them on the calendar page since it won’t display without them. But I never thought of trying that on the payment page. Silly me. 🙂 Thanks much for your help. I appreciate it a lot, since my customer is quietly going crazy waiting for event registration to get back on line.

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