Home Forums Event Espresso Premium Not redirecting me to my Relay Response URL Not redirecting me to my Relay Response URL

Posted: October 7, 2016 at 11:00 am

Donald Freeman

October 7, 2016 at 11:00 am

Hi team,
I’m using in my website. SIM. Every thing is perfect except one that after payment confirmation is not redirect me to my domain. My Welcome page loads there, so page messed up there because some file were not loads properly. So I chat with the Support and they told me that its not there issue its the Plugin issue. My plugin is updated, Now I don’t know what to do now. My website is live. Support Chat Snap Shot


  • Support Staff

October 7, 2016 at 11:43 am

They were actually half right. It’s actually neither an Authorize issue or a plugin issue. The issue is your site isn’t allowing its assets like CSS or Javascript to load as https. You can fix that issue by getting an SSL cert, then once that SSL cert is set up, you install the Really Simple SSL plugin.

Donald Freeman

October 10, 2016 at 4:46 am

1) If I enabled the SSL on the website, then will redirect me on my website or just load my all CSS files on there domain and my page will not messed up?

2) After enabled SSL, how is it possible that will load my CSS files on there domain. If not redirecting me to my website (Relay Response URL)

Welcome page is loading on Domain

Lorenzo Orlando Caum

  • Support Staff

October 10, 2016 at 5:56 am

Hi Donald,

The issue is that certain resources are trying to be accessed over HTTPS by Authorizenet but an SSL certificate isn’t on the site so they are not being loaded.

If you add an SSL certificate, then those HTTPS links will be valid so that the various resources (e.g. CSS, JS files) will load.


Donald Freeman

October 13, 2016 at 8:47 am

According to, the whole point of the SIM method is that you don’t need an SSL. The SSL should have nothing to do with how the page renders as it is not required for the SIM method.


  • Support Staff

October 13, 2016 at 8:54 am

Not required, yes, but Authnet uses https on that page, and tries to load your non-https content. If you absolutely cannot add SSL to your site, your other alternative is use a page template for your Thank You page that uses inline CSS, like in this example:

Donald Freeman

October 14, 2016 at 7:40 am

Ok. But my question is why not redirecting me to my welcome page on my domain? Why loading my page on their domain not mine? It should redirect me to my own domain for Thank You page. Now tell me what should I do?


  • Support Staff

October 14, 2016 at 8:23 am

Because that’s the way the Authnet SIM gateway for EE3 was written. You could migrate to EE4 and use the SIM gateway add-on, which was written differently. Or if you wish to stay on EE3 you can add https, or use a page template that includes CSS inline.

The support post ‘ Not redirecting me to my Relay Response URL’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 4 years, 3 months ago ago

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