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Attendees registered for wrong event

Posted: January 6, 2018 at 5:15 am


AkramVignan

January 6, 2018 at 5:15 am

Hello,

currently we have cases, where attendees registered for a wrong event. Some of them have already paid. Both events are similar with similar prices. Can we somehow switch events in background so that the attendees don’t have to cancel their registrations and register for the right event? If its possible we would like to detach registration from the wrong event and attach it to the right one.
We have a lot of information in our registration forms.

Thanks in advance.
Alex


Tony

  • Support Staff

    •

January 8, 2018 at 3:28 am

Hi there,

You can use the Attendee Mover Add-on, it does not actually ‘move’ the registration from one event to the other, it cancels the original and re-creates a new one on the event with the original’s details.

Is that what you are looking for?

The support post ‘Attendees registered for wrong event’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Updated by  Tony 6 years, 3 months ago ago

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