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Attendees not able to edit details after registering

Posted: June 21, 2015 at 8:17 pm


Tom

June 21, 2015 at 8:17 pm

Hello,

I’m trying to find a way for attendees to update their information by sending them a link in an email. I’ve used the ‘[RECIPIENT_EDIT_REGISTRATION_LINK]’ but i get an error every time –

“An error has occoured: We’re sorry but there appears to be an error with the “reg_url_link” or the transaction itself. EED_Single_Page_Checkout – _final_veriforcations – 827″

I’m not sure what’s wrong. I’ve tried it on multiple test registrations and no difference.

The website url is http://www.myc17.com.au/register

Thanks,
Tom


Lorenzo Orlando Caum

  • Support Staff

June 22, 2015 at 7:26 am

Hi Tom, could you try removing the “index.php” from your permalinks through the permalinks settings page in your WP dashboard and try again?


Lorenzo

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Updated by  Lorenzo Orlando Caum 3 years, 11 months ago ago

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