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Attendees Missing

Posted: April 3, 2013 at 9:01 am


mgallo

April 3, 2013 at 9:01 am

When new attendees register, the most recent attendees drop off of the list. When I go into the “Event Overview” and export the attendees (.XLS), they are all there.

It is just when I try to view them in WordPress. Some attendees, I have to edit because they don’t always use a credit card (Authorize.net) for purchasing (wire transfer) or they are buying ticket via telephone.

I don’t have any caching plugins or other plugins that alter the files or permissions of WordPress. Our site does have SSL, and all URL’s run with “https://”. My WP version is 3.5.1 and EE is 3.1.30.7.P

Thank you for your help.


Josh

  • Support Staff

April 3, 2013 at 10:41 am

Hi mgallo,

When you go to the “All Attendees” screen, are there more than 50 attendees? If so, you can select a higher number than 50, or All, then hit the retrieve button and it will display more attendees.

I hope that helps!


mgallo

April 4, 2013 at 12:23 am

Thank you! I completely missed it. Thanks again and thanks for the awesome support.

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