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Attendees keep being added

Posted: July 17, 2019 at 11:49 am


gmkws

July 17, 2019 at 11:49 am

When choosing 1 on the registration page, then start adding info, leave to look at something there is no way to get back to your registration, if the customer goes back and chooses the class again and adds one attendee, there will now be two listed with no way to delete the second.

is there a way to get back to registration?

I hope this makes since.

Thank you Gerrit


Tony

  • Support Staff

July 18, 2019 at 5:06 am

Hi Gerrit,

Based on the fact that they can leave and add another ticket, I’m assuming you are using the Multi Event Registration add-on?

If so the have the opportunity to change their cart details before proceeding to registration each time they add a ticket as a model will popup showing an overview of what was added to the cart, unless I’m misunderstanding the problem.

You could also use the Mini Event Cart widget on your side to allow the user to view/edit the cart.

Can you link me to an event I can use to test this so I can see what is happening?


gmkws

July 19, 2019 at 10:28 am

http://corkandboardstudios-dev.com/events/test/


gmkws

July 19, 2019 at 10:29 am

So if we did not use Multi-event, this would not happen? Is Mini event cart a EE plugin?


Josh

  • Support Staff

July 19, 2019 at 11:56 am

So if we did not use Multi-event, this would not happen?

That’s correct.

Is Mini event cart a EE plugin?

The mini cart widget is a feature of the Multi Event Registration add-on. You go to Appearance > Widgets to activate and configure the mini cart widget.

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Status: closed

Updated by  Josh 1 month, 1 week ago ago

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