Attendee's created by registrations

Posted: February 22, 2018 at 4:47 am

February 22, 2018 at 4:47 am

Hello, I had a question about how the “contact list” is populated when someone registers for an event on EE4.
If I have never registered for a course then a brand new contact is created but if I have previously registered it seems as though the existing contact is matched and I wondered what criteria this used.
Many thanks,
Sam

Josh

Support Staff

February 22, 2018 at 6:27 am

Hi Sam,

The criteria for using an existing contact is an exact match for the First Name, Last Name, and email address field.

Lyles Sutherland

February 22, 2018 at 8:06 am

Hi Josh, Thanks.
So if there is an exact match for first name, last name and email then the existing “contact” is used and nothing new is created?

Josh

Support Staff

February 22, 2018 at 8:48 am

No new contact is created. A new registration record is created though.

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Attendee's created by registrations

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