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Attendee Reassignment Addon

Posted: September 11, 2015 at 7:17 am

Viewing 8 reply threads


Elizabeth

September 11, 2015 at 7:17 am

Will this be available for EE4? It sucks some add-ons are not compatible. I upgraded a customer to EE4 and they are not happy that some things do not work….Attendee Reassignment Addon being a major one.


Tony

  • Support Staff

September 11, 2015 at 7:30 am

Hi Dorian,

EE4 is a completely different system to EE3 so all of the Add-on’s need to be re-build to be compatible.

You can view our roadmap here: https://trello.com/b/zg9DCIpe/event-espresso-public-roadmap

There is a feature request for an ‘attendee mover’ here: https://trello.com/c/NJDUlLzT/81-attendee-mover

Please feel free to add any input there.

Currently to re-assign a registrant you will need to cancel the original registration and manually re-register the user through the admin onto the new event.


Elizabeth

September 13, 2015 at 6:16 pm

How do you add someone to an event that is already in the system?


Lorenzo Orlando Caum

  • Support Staff

September 13, 2015 at 6:51 pm

Hi, you can manually add them through the WP dashboard:

https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/


Lorenzo


Elizabeth

September 14, 2015 at 8:27 am

For the adding a new registration: I tried this and it works. However, I’m switching the reservation from a different price of a class to a new class. With that, they will owe money. I can’t change the paid amount to a different amount unfortunately. Plus, they still show as pending because they actually show NO payment was received.


Lorenzo Orlando Caum

  • Support Staff

September 14, 2015 at 1:50 pm

Hi, you won’t be able to adjust the pricing for an existing transaction.

However, you could mark as paid through the transaction details screen and include an event admin note (e.g. event admin – transferring from Event XYZ).


Lorenzo


Elizabeth

September 14, 2015 at 1:59 pm

Then how would you charge the difference for the more expensive event and record it in the admin section?


Lorenzo Orlando Caum

  • Support Staff

September 14, 2015 at 2:08 pm

Hi, you would need to collect the difference outside of Event Espresso, for example, collect it through a PayPal.com invoice and then add that as a payment through the transaction details screen.


Lorenzo


Seth Shoultes

  • Support Staff

October 17, 2016 at 9:43 am

Hi there,

I know it’s been a while, but I’m writing to let you know that we have released our Attendee Mover/Reassignment add-on for Event Espresso 4 and it is now available in our store:
https://eventespresso.com/product/eea-attendee-mover/

You can find the documentation here:
https://eventespresso.com/wiki/ee4-attendee-mover/

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