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Attendee Re-assignment not possible?

Posted: November 27, 2014 at 6:38 am

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Yannis Develekos

November 27, 2014 at 6:38 am

Hi everyone,
We constantly need to re-assign attendees to future events. Isn’t it possible in EE4?

Regards,
Yannis


Tony

  • Support Staff

November 27, 2014 at 9:11 am

Hi Yannis,

EE4 does not include any functionality to re-assign attendees currently.

However you can cancel the registration and add a new one to the other event however this would require manually re-entering the registration details currently.


Lorenzo Orlando Caum

  • Support Staff

November 27, 2014 at 9:14 am

Hi Yannis,

You can cancel the existing registration and then create a new one through Event Espresso –> Events. Then hover over the name of the event and click on Registrations.

On the next page, click on Add New Registration and then complete the registration. You may want to remove the option to send registration details (yellow box).

Then go to the transactions screen and add a payment for the full amount with a description of:

Event Admin – adjustment – switching ticket

Then you can send the new registration to the attendee/registration and apply the payment.


Lorenzo


Seth Shoultes

  • Support Staff

October 17, 2016 at 10:51 am

Hi,

I know it’s been a while, but I’m writing to let you know that we have released our Attendee Mover/Reassignment add-on for Event Espresso 4 and it is now available in our store:
https://eventespresso.com/product/eea-attendee-mover/

You can find the documentation here:
https://eventespresso.com/wiki/ee4-attendee-mover/

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