Attendee not updateing after successful paypal transaction

Posted: February 12, 2013 at 1:36 pm

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February 12, 2013 at 1:36 pm

Our site is http://www.learntorideorlando.com we just installed this plug-in and have chose paypal to be the payment gateway. A successful payment is made and the attendee count is not updated. Our classes are being overbooked and we have to call to re-schedule our students. Please help?!

Josh

Support Staff

February 12, 2013 at 1:50 pm

Hi Traci,

Is the Instant Payment Notification feature enabled in the PayPal account? That’s the first thing to check. If so, please check the other items listed in our documentation:

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/
https://eventespresso.com/wiki/troubleshooting-event-espresso/#gateways

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Attendee not updateing after successful paypal transaction

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