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Attendee Mover payment not working

Posted: March 28, 2024 at 6:45 am

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March 28, 2024 at 6:45 am

Attendee Mover problem
When move a registrant from one ticket to another within an event, the link in the email notification takes the registrant to the Registration Checkout page and it displays the correct amount due, but when the registrant clicks to pay, sometimes they get a PayPal pop-up but doesn’t connect to PayPal and sometimes they get nothing at all.


  • Support Staff

March 28, 2024 at 7:18 am

The EE version you’re using is 5.0.11.p, can you update that to the latest version and see if you experience any problem? the latest version should be 5.0.19p


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