Support

Home › Forums › Event Espresso Premium › Attendee Mover payment not working

Attendee Mover payment not working

Posted: March 28, 2024 at 6:45 am


womenwriting

March 28, 2024 at 6:45 am

Attendee Mover problem
When move a registrant from one ticket to another within an event, the link in the email notification takes the registrant to the Registration Checkout page and it displays the correct amount due, but when the registrant clicks to pay, sometimes they get a PayPal pop-up but doesn’t connect to PayPal and sometimes they get nothing at all.


Rio

  • Support Staff

    •

March 28, 2024 at 7:18 am

The EE version you’re using is 5.0.11.p, can you update that to the latest version and see if you experience any problem? the latest version should be 5.0.19p

thanks

The support post ‘Attendee Mover payment not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Rio 4 weeks, 1 day ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso