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b p
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November 21, 2016 at 9:26 am
Hi,
We download the attendee mover and activated. when selecting a registrant, it shows the attendee mover icon and we can click on it. However, we get stuck in the first step as no event it loading so we can’t select any event and move the attendee.
Any idea why?
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Lorenzo Orlando Caum
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November 21, 2016 at 1:28 pm
Hello,
This may be caused by a conflict with another plugin.
Are you seeing an errors on the page if you inspect the page using a tool like Firebug or Chrome developer tools?
If you are not familiar with those tools, then please try deactivating other plugins through your WordPress plugins screen and then re-test. Does it then work?
If so, then reactivate a couple plugins at a time and then re-test. Continue this process to pinpoint the source of the conflict.
—
Lorenzo
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