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Attendee Mover not including discount

Posted: December 17, 2022 at 1:00 pm


mdelange

December 17, 2022 at 1:00 pm

The Attendee Mover is a great tool, thank you! However, any discount on the orginal registration item is not moved to the new registration item. For example, if a paid registration item that was $200 with a 10% discount gets moved to another event, the new registration item is created at $200 but the discount is not in included on the new item. This leaves an oustanding balance of $20 on the invoice, which is incorrect.


Garth

  • Support Staff

    •

December 27, 2022 at 10:49 am

The discounts are not moved over, you can manually apply a payment or a discount on the new transaction record.

The support post ‘Attendee Mover not including discount’ is closed to new replies.

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Status: closed

Updated by  Garth 1 year, 3 months ago ago

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