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Omar Paloma
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April 28, 2017 at 9:31 am
Sorry for the smile but I had to giggle.
First, THANK YOU! I am happy you built Attendee Mover. It helps a lot.
I performed a test move of a couple of transactions with Attendee Mover. On one level everything looks good. I can see (if I moved to a cheaper ticket) the account is marked as overpaid. I presume that if it is underpaid then I will see the corresponding balance due.
When, however, I look at the transaction, particularly if it involves multiple payments and users…. its an absolute mess to me.
There appears to be absolutely no way of auditing what payments came in, to what ticket (if there are multiples) the payment was applied and what the current balance is.
The balance showing MIGHT be right for this transaction but…. I can’t figure it out.
Is there a procedure I should follow to make this more trackable?
Note: In the scenario I was describing, I was trying I was taking offline deposits and applying them to a booking of three people. I am pretty sure I ticked the option to apply the payment over all three tickets.
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Josh
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April 28, 2017 at 3:04 pm
Hi Omar,
You can go to Event Espresso > Transactions to view individual transaction records (not the registration, the transaction record). The transaction record will list all of the payments. Then, next to each payment you’ll see a crayon icon . You can click on the crayon icon, then select “Registrations to Apply Payment to:” “Just the following Registrations” and you’ll see a table of all the registrations for that transaction. The table includes the paid and amount owing amounts for each registration.
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