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Attendee Mover fails / throws error on sending email to Event Admin

Posted: December 18, 2023 at 3:51 pm

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December 18, 2023 at 3:51 pm

Hi support,

I use [Attendee Mover]. After moving an attendee succesfully, the mail system should send one type of email [Registration Approved] to two reciptients. One email to the attendee and one email to the Event Manager. The emails to the attendees are being send succesfully.

The email to the Event Manager however fails and throws the following error:

[There were problems generating this message:
here was a problem generating the content for the field content: There is no EE_Attendee object in the data sent to the EE_Attendee_Shortcode parser for the messages system. The registration ID for this request is: 1650]

I’m using Event Espresso – 5.0.12.p, WordPress 6.4.2, all my plugins are up-to-date and I have not a single error on Site Health. I’m using WordPress’s default email system.

Email type [Registration Approved] is being sent succesfully to the Event Admin in case of a new registration. But not in the case of moving an existing attendee.

Please advise. Thanks.

Best regards,


  • Support Staff

December 18, 2023 at 7:28 pm

When did you start receiving this error? Did you made any update on your themes / plugins?

Do you have also have whole error log? you can check the instruction here. on how to get it.


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