Support

Home Forums Event Espresso Premium Attendee Mover / charge admin fee from users

Attendee Mover / charge admin fee from users

Posted: March 2, 2023 at 6:36 am


Gural

March 2, 2023 at 6:36 am

Hi,

Is there a way to charge a user (administration fee / payment ) when using the attendee mover, i.e. only complete the move attendee operation after the customer has paid an extra admin fee, in a similar way to a ticket purchase. In other words the move attendee request is only completed (automatically) after the customer has paid using the EE build methods to connect with external payments providers..


Tony

  • Support Staff

March 2, 2023 at 7:29 am

Hi there,

Not currently, that wasn’t the intended use case for the attendee mover add-on. It was designed as a way for the admin to move users rather than to charge an admin fee to automatically move them around.


Gural

March 8, 2023 at 6:15 am

Is an attendee self service transfers add on on your road map?

It comes in waves, but sometimes it cost us much time to move attendees between recurring events. A self service would be very handy add on, although to make it work would require a number of special settings / constraints and an extra payment section / option to complete the transfer…


Tony

  • Support Staff

March 8, 2023 at 9:52 am

Is an attendee self service transfers add on on your road map?

Not currently as it leaves a lot open to be abused and then the various ways in which people will want it to work mans it quickly becomes a complex feature to add.

A self service would be very handy add on, although to make it work would require a number of special settings / constraints and an extra payment section / option to complete the transfer…

Exactly, there’s a lot that goes into a feature like the above, it sounds fairly simple at first but quickly becomes much more complex. We designed the attendee mover as a way for the admin to be able to move registrations without having to cancel them and redo them, moving that to the front end was not something we planned on doing with that add-on.

The support post ‘Attendee Mover / charge admin fee from users’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso