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Omar Paloma
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January 6, 2018 at 9:33 am
How does Attendee mover handle existing and prior promotions?
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Tony
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January 8, 2018 at 4:50 am
Hi there,
Can you provide more details, please? Do you mean an existing promotion that had been applied to the original transaction?
What do you mean by prior promotions?
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Omar Paloma
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January 9, 2018 at 3:24 pm
Yes, Tony. Presumable AM doesn’t carry over prior promotions NOR automatically apply current promotions. If it doesn’t apply current promotions CAN it or is it better to delete the old transaction and create a new one?
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Tony
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January 12, 2018 at 5:05 am
What is a current promotion? A codeless promotion applied to the event?
Either way, EE will not apply any promotions to the ‘moved’ registration, it will add the registration to the ticket you selected and use that price. If you have a group registration and move a single registration from that, the ‘unmoved’ registrations will continue to have the promotion they had applied to them (if they had one) but the new moved registration will not.
If it doesn’t apply current promotions CAN it or is it better to delete the old transaction and create a new one?
If you need the promotion to be applied then yes, currently you’ll need to cancel the original registration and re-register onto the new event.
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