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Attendee List includes those that did not finish payment process

Posted: February 4, 2014 at 2:44 pm

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Lisa Lewis

February 4, 2014 at 2:44 pm

Registered attendees who have not paid are showing up as paid on the back end of our site using Event Espresso. People who are registering are not receiving the option to pay via credit card on PayPal like they normally do. Please assist.

  • This topic was modified 10 years, 10 months ago by Dean. Reason: not a translation query


Dean

February 5, 2014 at 12:46 am

Hi,

Registered attendees who have not paid are showing up as paid on the back end of our site using Event Espresso.

Are they being marked as Complete with a green tick mark next to them? If so please advise the event espresso version number.

People who are registering are not receiving the option to pay via credit card on PayPal like they normally do.

This is a setting via PayPal itself. This is a little old but it should get you started with finding the option – https://www.paypal-community.com/t5/My-account-settings-Archive/Allow-pay-by-credit-card-without-paypal-account/td-p/269408


Lisa Lewis

February 5, 2014 at 12:25 pm

Yes, they are being marked as complete with a green tick mark. Event Espresso Version 3.1.19.P Running on WordPress 3.4.2


Seth Shoultes

  • Support Staff

    •

February 5, 2014 at 8:40 pm

Hi Lisa,

Please update to the latest version, as these issues have been fixed for some time now. I think the version you are using is over two years old, same with your version of WordPress.
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Status: closed

Updated by Seth Shoultes 10 years, 10 months ago ago

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