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Attendee limit per time slot

Posted: September 26, 2012 at 1:49 am


rsaban

September 26, 2012 at 1:49 am

Hey Guys.

We offer tech support in our store and we have 2 technicians and every time slot is 30 mins. We need 2 people to book per 30 minutes.

At this moment, the limit per time slot is set at 2, but this week had 7 people show up for one time slot, causing customers to be upset with us.

See the screen shot below, we need only 2 people for 10:00, 2 people for 10:30 etc, but 7 people booked for 10:00.

I am using version Version 3.1.26.P – this maybe the issue?

enter image description here


Dean

September 26, 2012 at 2:36 am

Hello,

Event Espresso isn’t built specifically as a booking system, though there are people that use it successfully as that.

As per your discussion with Josh here the feature is still in the experimental stage so should be used with care.

I have tested this on two test servers one running 3.1.26P and the other 3.1.27P and both worked fine, the time slots were counted down and removed when 2 users signed up, for both free and paid events.

As Josh mentioned one possibility is that these users are booking at the same time. I am wondering though how two users managed to book twice.

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