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attendee limit issue with paid attendees

Posted: November 15, 2012 at 10:09 am


Greg Phillips

November 15, 2012 at 10:09 am

3.1.27.P with MER 1.0.4 & RE 1.1.7

We have an event with the attendee limit set to 6, max group registrations set to 5, two price options and payment by credit card (Auth.net SIM). This morning we had 9 people successfully register and pay for that event, 6 of which were for one price option and 3 for the other. Looking at the time stamps, it appears that there were a total of 6 registrations, with 3 of those including 2 people. (Sounds like a “two trains leave the station..” algebra problem, doesn’t it?)

Any ideas why or how this happened and how we can prevent it from happening again?


Dean

November 16, 2012 at 12:14 am

Hi Greg,

The only reason I can see that occurring is due to a timing issue, as in the users registered at the same time. We are looking to put a small fix in future versions to reduce the likelihood of it happening although it is already unlikely to happen often.

What do the timestamps say?

Sounds like a “two trains leave the station..” algebra problem, doesn’t it?

Very much so, I hated those as a kid, still not fond of them now.

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