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ktatransky
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September 21, 2012 at 2:28 am
I have a problem – I set limit for attendees to 15. However, the system did not close the registration when it reached that limit and actually let 16th person register. I think the problem is that it only accounts for those who paid. This was not an issue with the previous versions. Any ideas?
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Chris Reynolds
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September 21, 2012 at 4:29 pm
I think the problem is that it only accounts for those who paid.
This is by design. If you have an unpaid registrant, most times you do not want that person taking up a space that could be filled by a paying registrant. However, if you want to override this default behavior, you can change the default payment status to Pending. Pending attendees have not paid, but they do take up a space in the available spaces (this is how Event Espresso worked in very old versions in the past).
https://eventespresso.com/wiki/attendee-management/#payment-status
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ktatransky
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September 22, 2012 at 1:21 am
It worked like a charm! Thanks. We’re giving people the option of paying within 2 weeks of registration so that’s why I had to solve this issue. Thanks again!
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Edwin Glansbeek
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October 5, 2012 at 10:56 am
Dear,
This is very helpful indeed. However, I’d like to give my customers the option to pay online, using a pay link in the confirmation e-mail. I figured, when the status is set to pending, no online payment options show. Is there a way to work around this?
Regards, Edwin!
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