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Attendee information is outdated – Event Espresso Version: 3.1.28.5.P

Posted: December 4, 2012 at 8:34 am


Ray Austad

December 4, 2012 at 8:34 am

Hello, I keep running the Attendee Update Script, and it seems to work for a few minutes. However, the message comes up to run the script again shortly after. With attendees, there does seem to be an issue where column data is getting mixed with different rows. Please advise.
Thanks,
Ray


Josh

  • Support Staff

December 4, 2012 at 8:38 am

Hi Ray,

It sounds like your system wasn’t completely updated. Are there old files from a previous version in /wp-content/uploads/espresso/templates? If so, these will need to be removed. There is a button on the Event Espresso>Template Settings page that will rename the /wp-content/uploads/espresso/templates directory so that the current version’s files do not get overridden by the older version’s files in the uploads/ location.

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Status: closed

Updated by  Josh 8 years, 1 month ago ago

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