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Attendee ID – how do use if on a ticket

Posted: March 3, 2019 at 2:08 pm


March 3, 2019 at 2:08 pm

as per many post (all EE3), i would like to use Attendee ID on the printed ticket.
Please advise as to how you can do this.thanks Stephen


  • Support Staff

March 4, 2019 at 6:56 am

Hi there,

In EE3 the Attendee ID was something different to what it is in EE4.

So can you let me know which ID you are referring to in EE4?

If you can add a screenshot that shows the ID I can tell from that.


March 4, 2019 at 7:50 am

This reply has been marked as private.


  • Support Staff

March 4, 2019 at 8:51 am

The problem with an attendee for your use case is multiple registrations can be assigned to an attendee ID.

For example, if a user registered onto an old event say last year, let’s call that the ‘Old Event’, they will have created an EE Contact, aka an attendee and it will have an ID, let’s say its ID 1234.

Now on this year’s event, they register again with the same details as last year (First Name, Last Name, Email Address), their registration will be assigned to that Attendee (their EE Contact) and so this years event will show the same Attendee ID as the registration from last year.

That may or may not be an issue for your use case, but it’s important to note.

If you want an ID number Unique to the registration they just made on this year you can use the ‘Registration ID’ or the Reg Code (shows as ‘Unique code for this registration’ in your screenshot).

We don’t actually have a shortcode to pull in the Attendee ID on the ticket at this time, the reason being is, as mentioned, it’s NOT unique to each individual registration.

So before moving forward, are you sure the Attendee ID is the value you want to use?


March 7, 2019 at 4:42 pm

Sorry Tony, I have Parkinson’s and have had a bad week. I have noted what you are saying and I dont think that will be a problem for us, could actually be a good outcome. Please advise how best I can implement an Attendee ID shortcode. REgs, Stephen


March 9, 2019 at 8:56 am

need some help to write a shortcode for EE4 Attendee ID


  • Support Staff

March 13, 2019 at 2:35 pm

Hi Stephen,

You’ll need to add a custom message shortcode to the EE messages system for this and I’ve created an example of doing just that here:

You can add that to a custom functions plugin on your site, we have some documentation on creating one here:

Just to note, ‘bumping‘ our threads will basically move them to the back of the queue as we view threads based on reply date/time when working through them.


March 13, 2019 at 8:07 pm

This reply has been marked as private.


  • Support Staff

March 14, 2019 at 3:55 am

‘Bumping’ (See HERE) is a term from when people post a reply to a thread to ‘bump’ the thread to the top of the forum and try and make it more noticeable, I assumed that’s what this reply was.

My apologies if that’s not the case, it makes little difference to ourselves as ‘bumping’ actually doesn’t cause us (EE support) any issues, but it does effectively move the thread to the back of the queue meaning it does the opposite of what some expect it to do.

The support post ‘Attendee ID – how do use if on a ticket’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 11 months, 2 weeks ago ago

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