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ndaniel
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November 6, 2012 at 5:25 pm
This error just appeared again:
Event Espresso attendee data needs to be updated. Please visit the Support page to configure update the attendee information.
I had fixed it once long ago with a script in your forums but I can’t find that script now.
The error appeared after I updated a customer to a “completed” status. Everything is valid about this registration.
Please post the script so I can make the error go away.
Thanks.
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Dean
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November 7, 2012 at 4:58 am
Hi,
The update script was in the plugin support section but has been removed for now. See this thread, Josh provides a manual way to update the attendee data
https://eventespresso.com/topic/update-attendee-data-error-message/
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ndaniel
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November 7, 2012 at 9:07 am
Thanks. I’ve made note of this for when it happens again.
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Nina
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November 16, 2012 at 9:18 am
I tried doing the manual update above and it does not work. Is there another method to updating the attendees data?
Nina
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Dean
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November 19, 2012 at 5:01 am
Hi,
I was slightly wrong about the update script, it should appear in the Support page, but it only appears when it is needed (it’s magic like that).
@Nina if your script links isnt appearing and you have tried the manual approach, please send login details so we can have a look.
send them via https://eventespresso.com/contact/
Choose the “I am sending login info as requested” option and fill out the form
NOTE: login details need to be Admin level.
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Dean
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November 20, 2012 at 1:30 am
@Nina, Hi I logged in but could not see an error message so it must have just taken a short while to right itself. Please let me know if the issue returns.
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