Support

Home Forums Event Espresso Premium attendee count is wrong

attendee count is wrong

Posted: July 13, 2012 at 11:34 am

Viewing 5 reply threads


gpoisat

July 13, 2012 at 11:34 am

I set the default payment setting to “pending” in general settings so if someone registered and they want to pay with a check they are still counted. For some reason this stopped happening a few days ago. I haven’t changed anything nor added any plugins.


Josh

  • Support Staff

July 13, 2012 at 11:41 am

Which version of Event Espresso is installed?


gpoisat

July 13, 2012 at 12:24 pm

3.4.1


Josh

  • Support Staff

July 13, 2012 at 12:32 pm

That looks like a WordPress version. The current version of Event Espresso 3.1.24.3, is that what you have?


gpoisat

July 13, 2012 at 12:44 pm

sorry typed it wrong
it’s 3.1.21.P


Josh

  • Support Staff

July 13, 2012 at 2:26 pm

I recommend updating to the latest version of Event Espresso + any addons you may have installed. Please see this guide for step by step updating instructions: https://eventespresso.com/wiki/updating-event-espresso/

After getting everything updated, be sure to enter your support license key in Event Espresso>General Settings to take advantage of the new auto-update feature.

Viewing 5 reply threads

The support post ‘attendee count is wrong’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso