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"Attempting to refresh a page" error after trying to view items in cart

Posted: September 14, 2018 at 4:38 am


evagoldsteinmeola

September 14, 2018 at 4:38 am

Adding single or multiple items to cart is now giving us the following error:

http://www.opententacademy.com/event-registration/?regevent_action=show_shopping_cart

“It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.”

URLs for registration page are:
http://www.opententacademy.com/registration-table/

or:

http://www.opententacademy.com/courses/

***redacted***

No updates or changes made to host/environment (Amazon Web Services EC2 and ELB) since last successful registration took place.

  • This topic was modified 1 week, 3 days ago by  Josh. Reason: removed server paths and other information about the web server


evagoldsteinmeola

September 14, 2018 at 4:42 am

Tried duplicating this issue with web caching (W3 Total Cache) both enabled and disabled; same error shows with it both enabled and disabled.


Josh

  • Support Staff

September 14, 2018 at 6:26 am

Hi,

We received your request for priority support. We’ll try the credentials you sent and then follow up with you shortly.


evagoldsteinmeola

September 14, 2018 at 7:41 am

This reply has been marked as private.


evagoldsteinmeola

September 14, 2018 at 7:55 am

This reply has been marked as private.


evagoldsteinmeola

September 14, 2018 at 8:12 am

This reply has been marked as private.


Josh

  • Support Staff

September 14, 2018 at 9:03 am

I can confirm we’ve received the information, and I sent you a reply via email as well.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: publish

Updated by  Josh 1 week, 3 days ago ago

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