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snecyouth
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February 8, 2017 at 11:40 am
Hello,
We are having trouble reaching our developer and I need assistance setting up permission in order to open events in the Events Espresso app for scanning. I saw the forum results for it, but it is all greek to me. It would be helpful if someone set it up for me or took over the computer or something like that.
Please help
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Josh
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February 8, 2017 at 11:54 am
Hi there,
We can work on making sure everything is ready to go with using the apps for scanning, but we’ll need file access to your website. Can you re-send the redeem a support form and include the FTP information please? If you do not have the FTP information, that’s something you can get from your web hosting company.
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snecyouth
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February 16, 2017 at 8:00 am
I’m having trouble finding that info on my godaddy account. I will try to call them and see if that is something they can give me over the phone.
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Josh
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February 16, 2017 at 9:06 am
Godaddy actually has some documentation that shows how to find the information:
https://www.godaddy.com/help/ftp-how-to-upload-files-96
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