Support

Home Forums Event Espresso Premium Approved attendees are not saved

Approved attendees are not saved

Posted: October 6, 2014 at 4:46 am


Joshua

October 6, 2014 at 4:46 am

When approving a attendee in EE3 after saving and sending the invoice the select field goes from Yes to No again..

Why does this happen?


Tony

  • Support Staff

October 6, 2014 at 6:29 am

Hi Joshua,

It is not that the attendees are not being saved, but that the dropdown selector defaults to No. Once an attendee has been approved once, the attendee remains approved. The ‘Attendee approved?’ doubles up as a ‘send invoice confirmation’ to prevent sending multiple invoices to an attendee by mistake.

You will notice if you change this to yes and click ‘Send Invoice’. A payment reminder will be sent to the attendee. When you visit the edit attendee page again the dropdown will show ‘No’, if you click ‘Send invoice’ now, no email will be sent to the attendee.

The attendee remains approved after the admin approves the first time.


Joshua

October 8, 2014 at 3:59 am

Thanks for the info Tony.

The support post ‘Approved attendees are not saved’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso