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Application Passwords for Scan – Apply to user not available

Posted: January 20, 2017 at 3:44 pm


Wonderful2016

January 20, 2017 at 3:44 pm

for the scan process we did install Application Passwords and want to do what is given with the tutorial. It turns out, that there is nothing shown if i want to apply this to a user.
Anyway – I do not understand what specific deal this is for the smartphone app. Isn´t a password a password, no matter how it is named? The user has already a password, so what?
I cannot follow the logic here… and why the tutorial is showing a process which is not there for me. How to apply this to a user and does this user have to be admin or something else? There is simply no content as shown on screenshot, nowhere on the user profile page…


Josh

  • Support Staff

January 23, 2017 at 10:15 am

Hi there,

You need to be logged into that user’s WordPress user account in order to see the Application Passwords settings.


Wonderful2016

January 24, 2017 at 2:15 am

THX – but this seems unlogic. How can I login to a users account, who does already exist on the platform?
All I know is, i can manage users as an admin, but i never know passwords of users to set them up as want I want here to do, assisstant for scanning…

If i have to tell a user that he should go to his profile to add a new pass for scanning, everybody can or has to do this himself?


Josh

  • Support Staff

January 24, 2017 at 8:46 am

Hi there,

We actually don’t develop the Application Passwords plugin, but I can let you know that you can use the User Switching plugin to switch to another user account.


Wonderful2016

January 24, 2017 at 9:18 am

O.k. i see… but the whole thing is getting more and more complicated and not very useful in case somethings has crashed. We will never get all this setups back to life…


Josh

  • Support Staff

January 24, 2017 at 9:21 am

It might help to explain that Application Passwords is best used in cases where you have 1 user account and you want to grant several different people their own unique passwords for that 1 user account. For example, you can set up 1 “ticket-scanner” account, then give out 5, 10, 15 passwords for that account. Then you can also later on revoke any of those passwords.

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